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Mumbies
Legal

Shipping Policy

Effective November 11, 2026Last updated November 11, 2026

This policy explains when your Mumbies order ships, how long delivery takes and what it costs. It is part of our Terms of Service.

1. When your order ships

  • Orders placed before 2 PM Central time, Monday to Friday, ship the same business day.
  • Orders placed after 2 PM, on a weekend or on a holiday ship the next business day.
  • We don't ship on Thanksgiving, Christmas Day, New Year's Day, Memorial Day, Independence Day and Labor Day. Orders placed on those days ship the next business day.
  • The product page shows when an item ships, before you add it to your cart.

2. Delivery times in the United States

We ship within the United States with USPS or UPS, depending on the weight of your order. Most orders arrive 2 to 5 business days after they ship. Delivery times are the carrier's estimate, not a guarantee.

3. Shipping costs in the United States

  • Orders of $50 or more ship free, with no code needed.
  • Under $50, shipping is calculated at checkout from the weight of your order and where it is going.
  • Subscribe & save and Mumbies Box deliveries show their shipping cost at checkout.

4. International shipping

We ship to many countries outside the United States, including Canada, Mexico, the United Kingdom, much of the European Union and Australia, with DHL or FedEx. The rate and the countries available are shown at checkout. Delivery times vary by country and carrier.

Import duties, taxes and customs fees charged by the destination country are not included in the price or the shipping cost, and are paid by the person receiving the order. A parcel refused because of those charges is not refunded for its shipping.

5. Pre-orders

A pre-order item shows its expected ship date on its product page and in your cart. It ships when it arrives in stock, and we email you when it is on its way. If the date moves, we tell you by email.

6. Tracking your order

When your order ships, we email you a tracking link. You can also see your orders and their tracking in your account on mumbies.com.

7. Address problems, lost and damaged parcels

  • Check your shipping address at checkout. If you spot a mistake, email us right away: we can correct it until the order ships.
  • If the carrier can't deliver to your address, we'll email you to sort it out.
  • If your tracking shows delivered but you can't find your parcel, or it arrives damaged, email us and we'll work with you and the carrier to make it right. Our Refund Policy covers replacements and refunds.

8. Contact

Questions about shipping? Email support@mumbies.com.

Mumbies Inc., 9924 Monarch Drive, Unit 5202, Franklin, WI 53132.